MyRepublicNZ Status

MyRepublic Network Status

All Systems Operational

About This Site

Welcome to the MyRepublic New Zealand network status page.

This page keeps you up to date on maintenance, outages and incidents. You can subscribe for updates on new and resolved incidents by email, sms or even Twitter.

Fibre Operational

VDSL Operational

Voice Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

Auckland Fibre Issues

Resolved - No further issues have been reported and all customers are now active and online. We are marking this as resolved. We sincerely apologise for the inconvenience this may have caused. We appreciate your patience during this time.
Jul 10, 16:47 NZST

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 11:49 NZST

Update - Our engineers have confirmed a fix is now in place and services are coming back up. If your internet is still affected by this, please reboot your ONT (Fibre Box) and router. We will be leaving this as monitored until we can confirm no further issues are present. If you are still experiencing issues, please get in contact with us.
Jul 10, 11:49 NZST

Investigating - Some customers may be experiencing an issue with their fibre services in Auckland after a planned maintenance this morning. Our engineers are aware of this issue and are working to restore services as soon as possible. Please refer to our network status page for updates.
Jul 10, 09:07 NZST

Whakatane Outage

Resolved - No further issues have been reported and all customers are now active and online. We are marking this as resolved. We sincerely apologise for the inconvenience this may have caused. A full investigation will be undertaken to establish the root cause and evaluate the outage response. We appreciate your patience during this time.
Jul 10, 14:31 NZST

Update - We have confirmed a number of customers are back online now. If your internet is still affected by this, please reboot your ONT (Fibre Box) and router. We will be leaving this as monitored until we can confirm no further issues are present. If you are still experiencing issues, please get in contact with us.
Jul 10, 10:40 NZST

Monitoring - Work has been carried out in relation to this outage. We are beginning to see customers coming back online, however we will be monitoring our network overnight. Once again we would like to apologise for the inconvenience this may have caused. A confirmation of resolution will be provided tomorrow.
Jul 9, 21:59 NZST

Update - Technicians are currently on site investigating. There is no ETA at this stage however when we do have one we will update this page.
Jul 9, 11:39 NZST

Identified - Our engineers have worked through the night to find the root cause of this incident. A fix was put in place but services are still down. Our team are continuing to work on this and we will provide further updates throughout the morning.
Jul 9, 09:11 NZST

Update - Our engineers are still investigating the outage and are continuing to work with our vendors on a fix. We will provide any updates once they are received. We once again apologise for the inconvenience this may be causing.
Jul 8, 17:20 NZST

Update - Technicians have been onsite to investigate the issues and are currently isolating parts of the network. Further updates to follow.
Jul 8, 14:39 NZST

Update - Our network engineers are still investigating this outage, and are working with the local fibre company and vendors to isolate the issue. We will provide another update by 3pm, thank you for your patience, we apologise for the inconvenience this may be causing.
Jul 8, 12:00 NZST

Update - Our network engineers are currently still investigating this issue, and are working with the local fibre company. We will provide a further update by 12pm, thank you for your patience, we apologise for the inconvenience.
Jul 8, 10:30 NZST

Investigating - Some customers may be experiencing an issue with their fibre services in the Whakatane region. Our engineers are aware of an issue with degraded services on our Chorus link and are working to restore services as soon as possible. Please refer to our network status page for updates.
Jul 8, 09:10 NZST

Auckland Network Maintenance 10/07/2019

Completed - The scheduled maintenance has been completed.
Jul 10, 04:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 02:01 NZST

Scheduled - We will be carrying out maintenance on our Auckland Fibre network between 2am and 4am on the 10th of July. There is a chance that some customers on Fibre in the Auckland region may experience connection issues during this window. If your connection is affected by this, please wait until the maintenance has been completed and restart your router. We apologise for any inconvenience this may cause. Thanks - The Team @ MyRepublic NZ
Jul 9, 15:40 NZST

Jul 9, 2019

Network Maintenance 09/07/2019

Completed - The scheduled maintenance has been completed.
Jul 9, 03:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 NZST

Scheduled - We will be carrying out maintenance on our nationwide network between 1am and 3am on the 9th of July 2019. There is a chance that some customers on Fibre & VDSL may experience connection issues during this window. If your connection is affected by this, please wait until the maintenance has been completed and restart your router. We apologise for any inconvenience this may cause. Thanks - The Team @ MyRepublic NZ
Jul 8, 17:18 NZST

Jul 7, 2019

No incidents reported.

Jul 6, 2019

Network Maintenance 06/07/2019

Completed - The scheduled maintenance has been completed.
Jul 6, 06:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 01:00 NZST

Scheduled - Chorus will be carrying out maintenance on their nationwide Fibre network between 1am and 6am on the 6th of July. There is a chance that some customers on Fibre nationwide may experience connection issues for 5 minutes during this window. If your connection is affected by this, please wait until the maintenance has been completed and restart your router. We apologise for any inconvenience this may cause. Thanks - The Team @ MyRepublic NZ
Jun 12, 12:48 NZST

Jul 5, 2019

Network Maintenance 05/07/2019

Completed - The scheduled maintenance has been completed.
Jul 5, 06:01 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 01:00 NZST

Scheduled - Chorus will be carrying out maintenance on their nationwide Fibre network between 1am and 6am on the 5th of July. There is a chance that some customers on Fibre nationwide may experience connection issues for 5 minutes during this window. If your connection is affected by this, please wait until the maintenance has been completed and restart your router. We apologise for any inconvenience this may cause. Thanks - The Team @ MyRepublic NZ
Jun 12, 12:49 NZST

Jul 4, 2019

Whangarei Network Maintenance 03/07/2019

Completed - The scheduled maintenance has been completed.
Jul 4, 06:00 NZST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 23:01 NZST

Scheduled - Northpower will be carrying out maintenance on their Whangarei fibre network between 11pm on the 3rd of July and 6am on the 4th of July. There is a chance that some customers on fibre in the region may experience connection issues during this window. If your connection is affected by this, please wait until the maintenance has been completed and restart your router. We apologise for any inconvenience this may cause. Thanks - The Team @ MyRepublic NZ
Jun 27, 17:13 NZST

Jul 2, 2019

No incidents reported.