Identified - We apologise if you’re experiencing lag with your internet at this time. Unfortunately, while our network has been designed and built with a 60% buffer for additional usage, the COVID-19 lockdown has led to a significant increase in traffic and breached our buffer capacity.

While we’re in the process of optimising the capacity of our networks, the hardware required has also been affected by delays due to the lockdown in Auckland. Please know that we are working on completing these upgrades as soon as we can, given these external factors.

We sincerely apologise for any inconvenience caused and will update this status once we have made the required upgrades to our systems.
Sep 9, 12:52 NZST

Investigating - We're investigating an issue with increased latency and decreased throughput that may be affecting some connections to various destinations. We apologize for any inconvenience this may cause, but will provide further updates as the investigation continues.
Aug 20, 22:28 NZST